1. Refund Eligibility

• Refunds are available for services that have not been initiated. Once a consultation has been conducted or a report has been generated, refunds cannot be issued.
• If you encounter an issue with our services or believe that you have received a defective product, please contact us within 7 days of the service completion or report delivery.

2. How to Request a Refund

• To initiate a refund, please reach out to our customer support team at [email protected] with your order details.
• Include your name, order number, and a brief description of the issue.

2. Processing Time

• Once your refund request is approved, please allow 5-7 business days for the funds to be processed and returned to your original form of payment.
• Processing times may vary based on your bank or payment provider.

4. Non-Refundable Services

• Please note that any consultation services or personalized reports that have been accessed or downloaded are non-refundable.

Contact Us

If you have any questions or concerns regarding our return and refund policy, feel free to reach out to us at [email protected].